This story follows a client who took a same-day trip to the Bahamas with the intention of capturing footage for her social media. As a private jet charter operator, the schedule for such trips is constrained by pilot duty limitations, which allow for a maximum of 12 hours on duty. In this instance, the ground time for the trip resulted in a hard departure deadline of 6:00 PM to return home legally.
While the client was at the beach, she prioritized capturing the perfect footage over the scheduled departure time, despite being notified that the flight needed to depart. The delays continued past the point where the mission could be legally completed that day, forcing the aircraft and crew to remain overnight at an additional cost of $2,000 to the client.