This video features a conversation between two colleagues at Amalfi Jets discussing a client who has been consistently delaying travel plans for months. The discussion highlights how the client frequently asks for updates on personal and professional experiences within the company but continues to defer booking flights, suggesting that the customer may be wasting the team's time. The colleague notes that the client's use of specific industry terminology, like biz av, is uncharacteristic for a typical passenger, further indicating that he may be forming a relationship with a competitor instead.
Rafa has been forming a relationship with a competitor without even realizing it.
Aug 3, 2026 · 0:53 · Walkthrough
Two Amalfi Jets team members discuss how to handle a client who has been delaying their charter request for several months. They analyze the situation and potential reasons for the client's repeated pushbacks.
