Incident Assessment
Kolin and Josh discuss a recent incident involving a sales team member who attended the NBAA Schedulers and Dispatchers Conference in Orlando. While the event was a positive opportunity for the team to network, a significant lapse in professional conduct occurred. The employee became intoxicated on Bourbon Street and shared internal company photos on Slack, which depicted them wearing different branded merchandise and behaving in an unprofessional manner.
Impact on the Business
The discussion focuses on the serious consequences of these actions, specifically the missed work on the following Friday, the exposure of company operations to competitors, and the potential for a negative brand image. The team evaluates whether keeping a strong sales performer who exhibits poor judgment is worth the risk of setting a poor internal standard. Ultimately, they conclude that firing the employee is the necessary course of action to uphold the company's professional integrity and prevent further damage to their brand.