A member of the Amalfi Jets team approaches Kolin, explaining that another company in the private aviation industry has called in to complain. The caller, who creates private jet content, claims that he is receiving hateful comments on his social media posts and is convinced that Amalfi Jets has hired bots to post them. The team member notes that the caller is also personally insulting Kolin.
Kolin responds by stating that Amalfi Jets cannot control what third parties post in the comments section and rejects the accusation that the company uses bots. He characterizes the caller's behavior of phoning Amalfi Jets to yell and insult his team as unacceptable and advises the staff member to terminate the call, noting that they should not allow external negativity into the office.
