Client’s plane goes AOG and we need to get creative.

Dec 1, 2024 · 0:38 · Walkthrough

Amalfi Jets demonstrates their reactive charter coordination process when an unexpected AOG situation disrupts a client's travel plans. The team works to secure an alternative aircraft and manage the necessary logistics to ensure the client arrives at their destination.

When a client’s scheduled private jet faces an Aircraft on Ground (AOG) situation, the Amalfi Jets team steps in to find a creative solution. This process begins with checking flight crew duty times to ensure the necessary flight operations remain within legal limits. Once flight feasibility is confirmed, the team coordinates the repositioning of a secondary aircraft to the required Fixed-Base Operator (FBO) location.

While the logistical adjustments incur an additional cost, the priority remains serving the client. Beyond the flight coordination, the team arranges necessary ground transportation, ensuring that the transition between aircraft is seamless for the passengers.

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