When a flight attendant reports that a client is smoking or vaping on board a private flight, immediate action is required to ensure safety and compliance. This situation requires close coordination between flight operations and the sales team to contact the client directly, explain the prohibited nature of the activity, and outline the consequences, including a potential flight diversion to an airport where local authorities can intervene.
In one specific case involving a charter flight to a desert music festival, passengers attempted to vape on board. By clearly communicating the rules and the risk of the trip being cut short, the Amalfi Jets team was able to ensure the flight proceeded safely to its destination. This example illustrates how the team balances upholding strict safety standards with maintaining the overall quality of the client's travel experience.
