Client forgot their vacation home keys—Kolin has a fix.

Mar 27, 2025 · 1:27 · Walkthrough

Client forgot their vacation home keys—Kolin has a fix.

While waiting for clients to land at Van Nuys Airport, the Amalfi Jets team manages an urgent, last-minute request. A client, Matt, discovers he left his vacation home keys in his office while already in flight, and requests assistance.

Kolin coordinates with his team member Daniel, providing him the office address. Daniel is tasked with traveling to the Warner Center to retrieve the keys and returning within the 38-minute window before the client's aircraft lands. The successful retrieval and handover of the keys at the airport demonstrate the level of personalized, on-the-ground support the team provides to ensure a seamless client experience.

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