Morning Workflow
Kolin's day commences at 06:05 AM at the gym. By 07:30 AM, he is already handling internal operations with Margeaux, focusing on technical updates and website launches. At 08:00 AM, the entire Amalfi Jets team holds an all-hands meeting to address project timelines and resolve any potential software bugs. The morning concludes with technical calls to refine the new client app, which is being designed to streamline partnership promotions and make complex information more accessible for members.
Strategic Concierge Support
Throughout the day, Kolin emphasizes the proactive nature of the Amalfi Jets concierge service. This includes resolving last-minute logistical challenges, such as re-organizing specific executive travel itineraries to accommodate shifting needs. The team demonstrates how they handle complex requests, ensuring that clients receive a seamless, tailored service. Kolin also highlights the upcoming launch of the Amalfi One Cardholder Portal, which is designed to provide members with a self-service platform for booking flights and tracking expenses.
Team Collaboration and Networking
Following a lunch meeting where the team discussed client relations and potential scheduling adjustments, Kolin spends time engaging with staff, including discovering hidden talents among the sales team. The day concludes with an evening dinner, where Kolin and his partner share reflections on the importance of maintaining strong relationships, both within the company and with the broader Amalfi Jets family.